Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.0
Location
8.6
Service
9.0
Dining
5.0
Guest reviews
7.2/10
based on 5 review
8.2
8.2/10based on 399 review
Sara
United States of America,
October
2024
8.2/10
I had a mixed experience at this hotel. The cleanliness of the rooms was impressive, but the noise from the highway and loud music made it tough for me to sleep. On the positive side, the location near shopping and dining was just perfect. Despite the great value for money, the noisy environment did detract from my stay.
Rooms
7.0
The rooms were extremely clean but unfortunately a bit too noisy for my liking, making it hard to get a good night's sleep.
Service
9.0
The service was exceptionally friendly and quick, especially thanks to staff members like Maya and Ghasan who were always available to help.
Location
10.0
The hotel is perfectly situated, facing one of the biggest malls in Lebanon, surrounded by plenty of restaurants and nightclubs.
Dining
7.0
Dining options were limited, but what I had was quite delicious, though an expanded breakfast menu would have been a plus.
Facilities
8.0
The facilities were modern and well-maintained, which added to the overall enjoyment of my stay.
Samuel
United States of America,
October
2024
6.8/10
I recently stayed at this hotel and had a mixed experience. The rooms were spacious and clean, with a beautiful view, but the noise from the highway and music made it hard to sleep. The service was excellent, especially from Maya, which really made my stay enjoyable. While the location was convenient near malls and restaurants, it’s not in the city center. Dining was a letdown with limited and unappetizing breakfast options, which was disappointing.
Rooms
7.0
The rooms are spacious, clean, and comfortable, but unfortunately, they can be quite noisy due to traffic and music late at night.
Service
9.0
The service was excellent, particularly thanks to Maya, who was incredibly cooperative and helpful.
Location
8.0
The hotel is located near malls and restaurants, making it convenient, but it is not in the city center.
Dining
5.0
The dining experience was disappointing as the breakfast options were limited and some dishes weren't refilled.
Facilities
6.0
The facilities are good, but there could be improvements, especially in dining options.
Robert
United States of America,
September
2024
7.0/10
The hotel offers spacious and clean rooms with a beautiful view, but it can get quite noisy from traffic. The service is excellent and the staff are super friendly, always willing to help. The location is great, close to attractions but not right in the city center. Dining could use some improvement, as the food didn’t meet my expectations, especially for Lebanese cuisine.
Rooms
7.0
The rooms are big, very clean, and comfortable, but they can be quite noisy due to traffic.
Service
9.0
The service was amazing, with friendly staff always ready to assist, especially with taxi bookings.
Location
8.0
The location is good, close to Byblos and Faraya, but it's a bit far from the city center.
Dining
5.0
Dining wasn’t great; the breakfast options weren’t up to par with what I expect from Lebanese food.
Facilities
6.0
Facilities are decent, but nothing stood out as extraordinary.
Paul
United States of America,
July
2024
6.6/10
I had a mixed experience at this hotel. On one hand, the rooms were very clean and classy, plus the staff were incredibly friendly and helpful. On the downside, the noise from the nearby highway and music that lasted till 2 am made it hard for me to get a good night's sleep. The dining options left much to be desired too, as the food didn’t seem appealing at all. Overall, while the hotel has potential, it's not quite ideal for a peaceful stay.
Rooms
7.0
The rooms were extremely clean and classy, with amazing showers, but the noise from the traffic and music made it hard to sleep.
Service
9.0
The staff were exceptional; they were always friendly and offered great help, especially when I needed help with ordering taxis.
Location
7.0
The location was convenient, directly on the main street and near the highway, but it was a bit far from downtown.
Dining
5.0
The dining experience was very basic and not very good, with overcooked eggs and many empty dishes by breakfast time.
Facilities
6.0
Facilities were decent, but nothing stood out as exceptional during my stay.
Kirk
United States of America,
May
2024
7.8/10
My stay at this hotel was mostly enjoyable. The location couldn't be better, situated near two large malls and vibrant nightlife, which made everything easily accessible. The rooms were spacious and clean, but I did experience some noisy disturbances. The staff really stood out with their friendly service, though the dining options left a bit to be desired. Overall, it's a good value for the price, but there's room for improvement.
Rooms
7.0
The rooms were spacious and extremely clean, which was a plus. However, I did encounter some unacceptable noise during my stay.
Service
9.0
The staff was impressively friendly and professional. They were always there to help and made my experience much more pleasant.
Location
10.0
The location was just perfect, right between two major malls and close to lots of restaurants and nightclubs.
Dining
5.0
The dining experience was quite basic and could really use some improvement, especially for a five-star hotel.
Facilities
8.0
I didn't get to explore all the facilities, but the pool looked well-maintained from what I saw.
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